Privacy Policy
Hey there! Welcome to Fun On The Run Plus One’s Privacy Policy.
We get it privacy policies aren’t exactly what you’d pick for light reading. But at Fun On The Run Plus One, connection is core to who we are and that includes being clear and real about how your data moves with us.
We built this policy with the same care we put into every invite, every push alert, and every spark of connection our platform helps create. This isn’t just legal stuff it’s about trust. Your trust.
So whether you’re on the move, between meetups, or just vibing with the vision, we’ve laid everything out in plain language. No fine-print games. Just the what, why, and how of the info you share with us and how we keep it safe.
Let’s run through it together, no tech jargon, no smoke and mirrors just real talk from your people at Fun On The Run Plus One.
This Privacy Policy applies from June 1, 2024.
Who We Are
If you live in the European Economic Area (“EEA”), the United Kingdom or Switzerland, the company responsible for your data (the “data controller”) is:
Fun On The Run Plus One, LLC
Dallas, TX 75201, USA
If you live outside the EEA, the United Kingdom, or Switzerland, the company responsible for your data is:
Fun On The Run Plus One, LLC
Dallas, TX 75201, USA
Where This Privacy Policy Applies
This Privacy Policy applies to websites, apps, events, and other services we operate under the Fun On The Run Plus One brand. Whether you’re searching for new connections, joining us at one of our events, or using any of our other awesome services, this Policy has got you covered. For simplicity, we just refer to all of these as our “service” in this Privacy Policy.
If one of our services requires its own separate privacy policy, then that policy will be made available and will apply instead of this one.
3. Data We Collect
| Category | Description |
|---|---|
| Account Data | When you create an account, you give us basic information for your account to be set up such as your phone number, email address, and date of birth. |
| Profile Data | When you complete your profile, you share additional details about you, such as your gender, interests, preferences, approximate location, etc. |
| Some of this data may be considered sensitive or special in certain countries (e.g., sexual orientation, health, race, religion). By providing it, you consent. | |
| Content | When you use our service, you may post photos, videos, audio, text and other types of content, such as your chats with other members. |
| Purchase Data | When you make a purchase, we keep the details of the transaction (e.g. what you purchased, the date of the transaction, and the price). |
| The exact data depends on the payment method you choose. If you pay directly with us, you may provide financial info. | |
| Marketing, Survey, Research Data | Info shared during surveys, focus groups, market studies, promotions, or contests. |
| Third-Party Data | If you share info about others (e.g., use contact details or report someone), we process this to complete your request. |
| Customer Support Data | When you contact us, you provide info needed to help you. We may also receive data from others reporting about you. |
| Match Group may share data with us (e.g., if you were banned from one of their services), to support safety efforts. |
4. Data Generated or Automatically Collected
| Category | Description |
| Usage Data | Includes activity and engagement: log-ins, features used, actions taken, info shown to you, referrals, interactions with other users and ads. |
| Technical Data | Includes device info: IP address, device ID/type, OS, app settings, crash logs, ad IDs, and cookie identifiers. See our Cookie Policy for details. |
5. Other Data We Collect With Your Permission/Consent
| Category | Description |
| Geolocation Data | If granted permission, we collect geolocation (latitude/longitude). If declined, some location features won’t work. |
| Face Geometry Data | If you use features like Selfie Verification, we collect facial geometry data, considered biometric data in some regions. |
| ID Data | If provided, your government-issued ID helps us verify your identity. |
6. Why and How We Use Your Data
The main reason we process your data is to provide our service to you and improve it over time. That includes connecting you with members who might make your heart skip a beat, personalizing your experience, and helping you make the most of our platform. We also process your data to keep you and all of our members safe and secure. And yes, we process your data to show relevant ads – which you can control in your settings.
7. Purposes for Processing Your Data
| Purpose | Legal Basis | Data Categories Involved |
| Enable use of the service (account creation, recommendations, contests, troubleshooting) | Contract, Consent (for sensitive data) | Account, Profile, Content, Purchase, Marketing, Third-Party, Support, Social, Usage, Technical, Geolocation |
| Facilitate purchases (processing payments, applying discounts) | Contract | Account, Profile, Technical, Purchase, Usage |
| Advertising and marketing campaigns | Consent (if required), Legitimate interest | Account, Profile, Usage, Marketing, Technical |
| Improve the service (feature testing, user studies, quality control) | Contract, Legitimate interest, Consent (if needed by law) | Account, Profile, Content, Purchase, Marketing, Third-Party, Support, Social, Usage, Technical |
| Safety and integrity (fraud detection, Terms enforcement, bans, ID verification) | Contract, Legitimate interest, Vital interests, Legal obligations, Consent | Account, Profile, Content, Purchase, Third-Party, Support, Usage, Technical, Face Geometry, ID |
| Legal compliance and defense (lawsuits, subpoenas, law enforcement requests) | Legitimate interest, Legal obligations, Vital interests | Any relevant data or None |
8. Your Rights
| Your Rights | How to Exercise It |
| Access, Portability or To Know | Right to be informed of the personal data we process about you and/or ask for a copy of it. You can access and review some data directly by logging into your account. You can also retrieve a copy of your data by contacting us. |
| Rectification or Correction | Right to amend or update your personal data where it’s inaccurate or incomplete. You can update your data directly within the service by simply updating your profile. Or contact us for further assistance. |
| Deletion or Erasure | Right to delete personal data. You can delete some of the data you provided directly in the app. You can also close your account and we’ll delete your data as explained in this Privacy Policy. You may also contact us anytime. |
| Objection (Opt-out) or Restriction | Right to object to or restrict us processing personal data. You can opt out from certain processing in your account settings. Or contact us for processing objections listed in this Policy. |
| Consent Withdrawal | Right to withdraw consent you’ve given for a specific purpose. You can update your settings or revoke device permissions (e.g., for location, contacts, camera). Note: some services may lose functionality. Contact us for help. |
| Opt-out of Targeted Ads/Sales/Sharing | If you’re in the U.S., you can opt out of legally-defined “sales,” “sharing,” or “targeted advertising.” Use the “Your Privacy Choices” link on our site and in app settings. Agents can request on behalf of users via our contact form. |
For your protection and the protection of all of our members, we may ask for information to verify your identity or authority to act on behalf of a member before we can process requests.
We may reject requests if we’re unable to authenticate you, if the request is unlawful, or if it would violate the privacy or rights of another person.
Residents of Delaware, Iowa, Nebraska, New Hampshire, New Jersey, Texas, Oregon, Montana, Virginia, Colorado, or Connecticut may appeal a denied request by contacting us and referencing “Privacy Request Appeal.”
9. How Long We Retain Your Data
We want the connections you make through our service to last forever, but we keep your personal data only as long as necessary for legitimate business reasons (as laid out in Section 6) and as permitted by applicable law.
If you decide to stop using our service, you can close your account and your profile will no longer be visible to other members. Note that we will close your account automatically if you are inactive for two years.
Following account closure, we delete your data as laid out below:
We want the connections you make through our service to last forever, but we keep your personal data only as long as necessary for legitimate business reasons (as laid out in Section 4) and as permitted by applicable law.
If you decide to stop using our service, you can close your account and your profile will no longer be visible to other members. Note that we will close your account automatically if you are inactive for two years.
10. Following account closure, we delete your data as laid out below:
1. To protect the safety and security of our members, we implement a safety retention window of three months following account closure or up to two years following an account ban. During this period, we keep your data to investigate unlawful or harmful conducts. The retention of data during this safety retention window is based on our legitimate interest as well as that of potential third-party victims.
2. We maintain limited data to comply with legal data retention obligations: in particular, we keep transaction data for 10 years to comply with tax and accounting legal requirements, credit card information for the duration the user may challenge the transaction, and “traffic data” / logs for one year to comply with legal data retention obligations. We also keep records of consents members give us for five years to comply and evidence our compliance with applicable law.
3. We maintain limited data on the basis of our legitimate interest: we keep customer care records and supporting data as well as imprecise location of download/purchase for five years in support of our safety efforts, to support our customer care decisions, enforce our rights and enable us to defend ourselves in the event of a claim, profile data for one year in anticipation of potential litigation, for the establishment, exercise or defense of legal claims, and data necessary to prevent members who were banned from opening a new account for as long as necessary to ensure the safety and vital interests of our members.
4. Finally, we maintain data on the basis of our legitimate interest where there is an outstanding or potential issue, claim or dispute requiring us to keep data, in particular if we receive a valid legal subpoena or request asking us to preserve data (in which case we would need to keep the data to comply with our legal obligations) or if data would otherwise be necessary as part of legal proceedings.
5. Where and as legally permitted, we may maintain and use data that, by itself, cannot identify or be attributed specifically to you for the purposes described in this Privacy Policy, including to improve our service and create new features, technologies, and services and keep Match Group services safe.
11. Children’s Privacy
Our service is restricted to individuals who are 18 years of age or older. We do not permit individuals under the age of 18 on our platform. If you suspect that a member is under the age of 18, please use the reporting mechanism available on the service.
12. Privacy Policy Changes
This policy may change over time. We’re always looking for new and innovative ways to help you build meaningful connections and strive to make sure explanations of our data practices remain up-to-date. We will notify you before material changes take effect so that you have time to review the changes.
13. How to Contact Us
If you live in the European Economic Area or Switzerland:
By post:
Data Protection Officer
Fun On The Run Plus One, LLC
Dallas, TX 75201
USA
Phone: +1972-918-1043
By post:
Data Protection Officer
Fun On The Run Plus One, LLC
Dallas, TX 75201
USA
We’re honored to be your connection partner. Thanks for trusting us with your data!